This session will explore practical strategies credit unions can use to strengthen commercial credit discipline across the full loan lifecycle. Whether analysis is handled internally, externally, or through a hybrid model, attendees will learn how stronger processes, timely reviews, better monitoring, and clearer reporting can support sustainable growth, board confidence, and examiner readiness. The discussion will also address how institutions can preserve credit insight, improve oversight, and identify emerging risks as commercial lending programs become more complex.
In addition, attendees will explore how automation and Responsible AI can help improve efficiency, strengthen analysis, and enhance portfolio visibility while maintaining governance, transparency, and human oversight.
Key Takeaways:
- Understand key pressures shaping commercial and member business lending
- Explore how consistent credit analysis supports responsible portfolio growth
- Identify common visibility gaps across the commercial loan lifecycle
- Learn best practices for annual reviews, covenant monitoring, exception tracking, and portfolio oversight
- Discover how stronger credit administration practices, supported by automation and Responsible AI, can improve board reporting, examiner readiness, and risk visibility
Register Your Spot
Our Speaker:
Kerry Ronquillo
Senior Director of Business Development, Suntell
Kerry Ronquillo has spent nearly three decades helping financial institutions improve commercial lending operations, strengthen risk management practices, and drive greater efficiency throughout the lending lifecycle.
Prior to joining Suntell, Kerry worked in commercial banking and financial services, giving him firsthand insight into the challenges lenders face as they balance growth objectives, risk management, compliance requirements, and operational efficiency. During his 23+ years with Suntell, he has partnered with community banks and credit unions across North America to help modernize lending workflows, improve portfolio oversight, and create more consistent underwriting and credit administration processes.
Drawing from hundreds of conversations with lending executives, credit administrators, and commercial bankers, Kerry regularly shares practical perspectives on commercial lending trends, workflow optimization, portfolio risk management, and the responsible use of technology and AI in lending operations. His focus is helping institutions increase capacity, improve decision-making, and support sustainable growth while maintaining strong credit discipline.
