Join Service Credit Union’s VP of Marketing and Digital Strategy, Tyler Kuhn, and Confer for a discussion on how Service CU modernized its pre-approved lending experience with a more member-centric digital platform.
By delivering more relevant loan offers, simplifying the application process, and creating a more seamless digital lending experience, Service CU achieved more than 2x growth in funded loans generated through its pre-approval program in just weeks, while reducing operational burden for both its lending and marketing teams.
In this session, we’ll discuss:
- How personalization and reduced application friction can improve member engagement and loan conversion
- Why modern pre-approved lending experiences outperform traditional approaches
- How credit unions can drive loan growth by better engaging existing members
- Key lessons and results from Service CU’s implementation
Register Your Spot
Webinar Speakers
Tyler Kuhn
Tyler Kuhn is Vice President of Marketing and Digital Strategy at Service Credit Union, where he leads efforts across marketing, digital experience, data analytics, and community engagement. His work focuses on making banking easier, more relevant, and more accessible for members through thoughtful digital strategy and strong cross-functional execution. Tyler is passionate about helping credit unions better serve their members and communities while continuing to evolve for the future.
Nick Latino
Nick Latino is a Co-Founder of Confer Solutions and is a distinguished software developer with extensive experience leading software teams in Silicon Valley. Having worked on multiple platforms serving millions of users, he brings deep technical expertise and a proven track record of building quality software. Nick started his career at DCU and has come full circle with Confer, given its mission of helping Credit Unions transition from being constrained by technology to leveraging it to redefine the member experience.
Vishal Daga
Vishal Daga is a Co-Founder of Confer Solutions and a seasoned Marketing and Sales Executive with a focus on early-stage tech companies in AI, Analytics, and Customer Self-Service. Vishal has been a part of multiple tech teams in the Boston area that built successful businesses and is particularly excited about working with Credit Unions to help them leverage technology to further their community-oriented missions.
