
Improving financial wellbeing for members is at the core of every credit union’s mission. The challenge we often hear from credit union executives is how to operationalize that mission in measurable ways that strengthen both member outcomes and sustainable institutional growth. Patelco Credit Union ($9.5B, Dublin, CA) is tackling that challenge head-on.
In a fireside chat hosted by Callahan & Associates and Gallup, Melissa Morgan, Chief Delivery Officer, will walk through Patelco’s financial wellbeing strategy and the day to day tactics shaped by ongoing member and consumer behavior feedback. She will offer clear examples of how listening to members and responding to their needs creates a measurable connection between Member Financial Wellbeing and sustained Member Engagement.
What you’ll learn:
Save your seat to gain practical takeaways from Patelco’s journey and uncover how similar approaches can be implemented within your own organization.


