Beyond Bill Pay: Using RFP and Real-Time Payments To Deepen Member Relationships

Live Webinar:  August 27th | 2 PM EST
Request for Payment (RFP) is emerging as a game changer for digital bill pay, sitting at the intersection of real-time payments and modern electronic bill presentment and payment (EBPP). As financial institutions expand their real-time payments strategies, RFP offers a powerful way to deliver faster, more convenient ways for members to pay—and for credit unions to drive deeper engagement and loyalty.

Join us on August 27 at 2:00 PM ET for a Callahan-hosted webinar featuring Stuart Bain, SVP of Product Management at Alacriti, and Mark Majeske, SVP of Faster Payments at Alacriti and Board Advisory Group member of the U.S. Faster Payments Council. Together, they’ll break down how RFP works today, what’s next for this capability on the RTP® network and FedNow® Service, and why credit unions should be connecting the dots between RFP, loan payments, and real-time payments.

Key learnings include:
  • Current use of RFP and RFP-like solutions, such as Pay By Text and CSR Bill Notifications.
  • How services like Zelle, PayPal, and Venmo are already training members to receive and approve payment requests.
  • How RFP supports account funding, instant loan payments, and recurring bills within credit unions’ broader real-time payments strategies.
  • Emerging ways to use RFP to improve collections, enhance member convenience, and compete with fintechs offering embedded payment experiences.
Don’t miss this chance to learn how credit unions can leverage RFP to stay competitive and meet evolving member expectations in the payments space.


Produced and sponsored by: 
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Speakers Bios

Stuart Bain

SVP of Product Management, Alacriti


Stuart is responsible for the Product Management division at Alacriti. He works with business development and sales teams to define Alacriti’s payment processing product roadmap, provide analysis for new products, and enhance existing products. Prior to joining Alacriti, he led several teams responsible for the development and support of multiple payment-related applications at HSBC Bank. Stuart holds a BSc degree in Geological Sciences from St. John’s College, UK, and a second BSc in Financial Services from UMIST, UK.

Mark Majeske

SVP Faster Payments at Alacriti


As Senior Vice President of Faster Payments at Alacriti, Mark leads the overall corporate faster payments strategy and product development of the Orbipay Payments Hub. Mark also currently serves in the Faster Payments Council Board Advisory Group and chairs their Cross-Border Payments Work Group. Previously, Mark led product development for the RTP® network, the FedNow® Service, and Zelle® at FIS. In addition, Mark was part of the team that designed, developed, and launched the RTP network at The Clearing House. He also worked in the financial industry in digital payments product development.