A Guide to Empowering Employees & Increasing Operational Efficiency with Knowledge Management
Wednesday, June 12 | 2:00 PM ET
In today’s financial sector, while credit union leaders understand that employees are crucial for customer engagement, 80% acknowledge that high turnover remains a major barrier.
Join us to explore the essential role of Knowledge Management in enhancing operational efficiency and employee engagement. Hear firsthand from UMassFive College Federal Credit Union about their journey leveraging a centralized knowledge management platform to empower their employees and achieve remarkable success.
This session will offer insights into:
- - The Current Employee Landscape: Understand the importance of knowledge management and how it fits into today's digital workplace and helps manage high turnover.
- - A Key Differentiator-Content Management: Learn how UMassFive’s collaboration with a dedicated content management partner led to a customized system that not only resolved their knowledge management challenges but also became a key differentiator.
- - Practical Knowledge Management Insights: Discover strategies that UMassFive implemented to enhance their knowledge management system, including ways to foster employee adoption and enhance efficiency. Learn about the significant impact it had on their credit union's success.
Produced and sponsored by:
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Live Webinar
When?
Callahan & Associates | 1001 Connecticut Ave. NW, Ste. 1001 | Washington, DC 20036
Contact Us: 800.446.7453
12
June
Reserve Your Spot
Speaker Info:
Nina Vellayan- CEO at Engageware
Kristina Smith- AVP of Retail Adminstration at UMassFive College Federal Credit Union
