Speaker Information: Mirella Reznic, Chief Strategy Officer, Valley Strong Credit Union, Steve Roach, Chief Digital Transformation Officer, Valley Strong Credit Union, Micaela Venegas: Director of Digital Solutions, Valley Strong Credit Union
Moderator: Kranthi Palreddy Syphax, Executive Director of Marketing & Business Development, NCR Terafina
Digital onboarding starts with understanding the evolving needs of your members. Members want a unified experience that proactively anticipates their needs and simplifies the onboarding process across digital, call center, and branch channels. Moreover, they want to be able to open different types of products in a single application. Join us as we delve deep into an executive panel discussion with leaders from Valley Strong Credit Union ($3.45B in assets based in Bakersfield, CA). They are taking a bold approach to innovation and providing a seamless member journey that reduces friction and high abandonment rates, while prioritizing their member needs. This webinar is designed for innovative credit unions above $1Billion in assets.
Sponsored by:
When?
Wednesday, April 6 | 2:00 PM ET
Key Takeaways:
- How should credit unions think about working with innovative fintech partners?
- What are the benefits of an integrated onboarding and sales platform?
- Why should you consider incorporating a broad spectrum of product offerings to deepen member relationships?
