Live Webinar Recording
How To Serve Small Business - Insights From Successful PPP Lenders
Presented By: Callahan & Associates

Financial Institutions of all sizes and small business owners in need scrambled as soon as the Paycheck Protection Program (PPP) was announced. Even before clear and complete information was provided by the Small Business Administration, certain credit unions stepped up and began taking applications in an effort to serve members. For some, this was also an opportunity to differentiate themselves from local banks and gain new commercial accounts as many small business owners found their existing banking relationships lacking during their time of need.

During this webinar, Callahan & Associates' Alix Patterson moderates an interactive discussion focused on how cooperatives can meet local business owners' needs and why now is the time to showcase the credit union difference. Join a panel of credit union executives, including the top PPP lender in the industry, a credit union that approved 100% of its applications and a $180 million institution that closed more than 500 loans. These leaders discuss how their credit unions adapted quickly to serve members' needs, how they built new relationships with local business owners and what advice they have for other credit unions looking to support small businesses in their own communities moving forward. Panelists include Jenny Vipperman, CLO of VyStar Credit Union ($9.3B, Jacksonville, FL), Kabir Laiwalla, CEO of Platinum FCU ($133M, Duluth, GA) and Gary Golden, CEO of BHCU ($180M, Ridley Park, PA).

Sponsored by: 

You Will Learn:
How the credit unions adapted quickly to meet business member needs.
Why some of the key lessons learned during PPP will still be applicable even post-pandemic.
What adjustments are being made to continue serving small businesses amid economic uncertainty.


Thursday, August 27 | 2:00 PM ET 

Callahan & Associates | 1001 Connecticut Ave. NW, Ste. 1001 | Washington, DC 20036
Contact Us: 800.446.7453
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