Live Webinar

Do More with Less: Member Self-Service and Employee Empowerment

Speaker Information: Al Rosenbaum, VP of Customer Success, DJ Haskins, Senior Director of Marketing

2022 is the year of doing more with less. You are being asked to handle more member questions and requests with fewer staff and less time to get it all done.

Join us on Wednesday, April 20th at 11 PT / 2 pm ET as we highlight two ways credit unions are using self-service and knowledge management to help employees work smarter, do more with less, and thrive in 2022.

In this webinar you will learn and see credit union examples of how you can:

Drive more self-service from your members to reduce the number of calls, emails, and live chats by 25%
Empower employee self-service to improve front line staff efficiency by 30%
Ramp up new hires in weeks vs. months

Sponsored by:

When?

Wednesday, April 20 | 2:00 PM ET

Callahan & Associates | 1001 Connecticut Ave. NW, Ste. 1001 | Washington, DC 20036

Can't make it to the live session?

Register anyway and we'll send you a free recording.

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I understand that this webinar is sponsored and that, as a condition of accessing it at no cost, the host/sponsor will receive my information. They may use it to send me marketing messages.

April

Reserve Your Spot

Speaker Information:

Al Rosenbaum, VP of Customer Success ([email protected])

Al has over 10 years of experience in the banking and investments space helping institutions grow, improve customer experience, and optimize efficiency.

DJ Haskins, Senior Director of Marketing ([email protected])

DJ has many years of experience working with banks and credit unions. He has quickly become a Fintech thought leader who has been published in The Financial Brand, BAI, and Bank Director.