Live Sponsored Webinar
How To Make Your Customer Communications More Member-Centric

Event Details:

Are you, like many marketing, operations or customer experience champions, ignoring the role of customer communications in your digital transformation strategy? It’s a common mistake, but here’s why it matters.

In a digital-first world, these communications are as close to a monthly face-to-face meeting as you’ll ever get with many of your members.

So, how can you make the best use possible of these unique opportunities?

Join Doxim on June 12 at 2:00 PM EST as we discuss how a well planned and integrated communication strategy can break down communication silos and ensure a member-centric approach whenever and wherever your members engage with you.

This webinar will cover:

  • What’s included in a truly holistic vision of digital transformation.

  • How a member-centric communications approach can increase your profitability by up to 60%.

  • How a complicated network of vendors can erode the member experience, and why you might not even spot the problem.

  • How the field of member communication has evolved, where it is headed next, and what you need to do to keep up.
Callahan & Associates | 1001 Connecticut Ave. NW, Ste. 1001 | Washington, DC 20036
Contact Us: 800.446.7453
Reserve Your Spot

Chris Palmer, VP Product Vision & Strategy, Doxim

Chris Palmer has over 20 years of experience in the Credit Union industry, and in his strategic, customer-centric role at Doxim, Chris oversees the strategic product planning for all solutions under the Doxim Customer Engagement Platform.


Wednesday, June 12 | 2:00 PM ET | 11:00 AM PT