Helping You Stay Member-Focused
Quantify Your Member Value, Then Find Strategies To Improve
Request Your ROM Score
Measure The Value You Deliver With Return Of The Member Scoring
Return Of The Member (ROM) is a scoring system exclusive to Callahan's software that quickly shows you how much value you're delivering to members compared to your credit union peers. The system uses NCUA 5300 data to measure value in three categories: savings, lending, and product usage. These scores are combined to give you a holistic view of where you can better serve members. As your score is updated each quarter, you can track whether you're becoming more or less effective at delivering value to members.
Use this form to request your credit union's ROM score. A member of our team will follow-up.
© 2017 Callahan & Associates
Phone: 800.446.7453 | Email: [email protected]
