The way current and potential members are searching for financial services has drastically changed in the past couple of years. In fact, 92% of shoppers start service vetting on local search. When potential members are searching for financial services, will they find your credit union? What will they learn about your brand from that search? You might be surprised to know those answers. Your reviews, information on listings pages like Yelp, images associated with your credit union, and more can greatly affect your credibility and reputation, both positively and negatively.
Meet CUBrandMonitor – one tool that monitors branch reviews, rankings, competition, online listings (even those pesky unclaimed ones), social media, and more, all in one place. Want a quick glimpse at your online brand reputation? Request an audit today to see where you stand.