Callahan's Virtual Roundtable:

How Are Credit Unions Fighting Fraud Today?

Tuesday, February 3 | 2:00 PM ET

Fraud tactics continue to shift as digital channels expand, payment speeds accelerate, and bad actors become more sophisticated. For credit union leaders, the challenge is keeping pace in an environment where member expectations, operational realities, and risk exposure are constantly changing.

This virtual roundtable is designed as a moment-in-time conversation for credit union peers to compare notes on how fraud is showing up today and how teams are responding right now. In a small, peer-driven setting, participants will have space for open discussion, shared learning, and practical insight grounded in real-world experience — not theory.

What's On the Agenda?

The agenda is shaped by participants, allowing the discussion to stay relevant to the issues credit unions are actively facing. Topics participants have raised include:

How fraud is currently showing up across the organization, from card activity and digital channels to account takeover and payment-related scams, and what feels fundamentally different compared to previous years.
How teams are refining fraud controls in response to new threats, including where they are intentionally adding friction, where they are trying to remove it, and how those decisions affect the member experience.
What is working well within existing fraud tools and monitoring processes, where limitations are becoming more visible, and how teams are compensating operationally.
How fraud incidents move through the organization in practice, including escalation paths, decision ownership, communication between departments, and the role of leadership during active events.
How credit unions are approaching oversight and accountability, from documentation expectations, examiner conversations, internal reporting, to long-term risk posture as fraud continues to evolve.

If there is a specific scenario, concern, or question you would like to explore, you are encouraged to share it in advance so it can be incorporated into the conversation.

Who Should Attend?

This roundtable is intended for credit union leaders who are directly involved in fraud prevention and risk-related decision-making. This may include fraud leaders, risk or operations executives, or others responsible for managing fraud strategy and response.

We recognize that fraud ownership looks different across organizations. If you are unsure whether this roundtable is the right fit, or who from your credit union should participate, please reach out. We are happy to help think through the best option.

To maintain a focused and productive discussion, participation is limited to no more than two attendees per credit union.

*Our roundtables are open to those with a subscription that contains roundtable access, and over 200m in assets.