Member Experience 
Roundtable
Join us from April 9-10 in New Orleans, LA.

Come for the networking, leave feeling validated and inspired.

In an industry landscape that is constantly evolving, the mission stays the same: empower members and strengthen communities. 

With this shared mission, there is nothing more inspiring than collaborating with like-minded leaders. Our Callahan in-person roundtable events bring together executives from all over the country to discuss what’s top of mind, what’s to come, and how to keep members at the center of all strategic decisions.

There is no substitute for the energy and exchange of ideas that happens when we’re together in person , so Callahan is hitting the road to bring collaboration to you.

What's On The Agenda?

The event is attendee-driven so the agenda is 100% relevant to executives in the room. That’s why we can’t share an exact list of discussion topics just yet, but we can give you a glimpse at what we've heard is top of mind in Member Experience.
  • Understanding Member Needs: How are you identifying and addressing evolving member expectations while delivering personalized experiences?
  • Technology and Innovation: How are you leveraging emerging technologies and digital transformation to improve member experiences?
  • Metrics and Feedback: How are you measuring satisfaction and effectively using member feedback to drive improvements?
  • Collaboration and Best Practices: How do you collaborate across departments and share best practices to enhance member experience?

Who Should Attend?

This roundtable is intended for the Member Experience Executive at your credit union. However, we know each credit union is unique, and due to varying roles and responsibilities it might make more sense for someone else to attend. If you are unsure who should attend from your credit union, contact us. 
Due to the popularity of these events, we ask that you only register one person from your credit union. We are happy to add others to the waitlist and we will let you know a few months before the event if a seat is available. If you have questions about your eligibility or our waitlist, please contact [email protected].

*Our roundtables are open to those with a subscription that contains roundtable access, and over 200m in assets.

Register Your Seat At The Table.

Your Hosts

Jennifer Davis
VP, Information Services
Tim Taylor
VP, Advisory Services