Washington, DC 
Member Experience Roundtable 

We know there are many industry conferences and networking opportunities to choose from. As you make plans for the coming year, attend the Member Experience Roundtable on September 11-12, 2023 for insights you won’t find anywhere else. Callahan Roundtables have been regarded as some of the best events in the credit union industry, year after year. 

These Roundtables are designated solely for credit union leaders. The event is attendee-driven so the agenda is 100% relevant to executives in the room. That’s why we can’t share an exact list of discussion topics just yet.                                                                                                                                                                                                                                                                                                                                                                                                         


Request Your Seat

Monday, September 11 - Tuesday, September 12 



Callahan & Associates | 1001 Connecticut Ave. NW, Ste. 1001 | Washington, DC 20036
Contact Us: 800.446.7453
Who Should Attend?


This Roundtable is exclusively for credit unions who have purchased a subscription that includes access to our Roundtables and are greater than $200M in assets. There is no registration fee to join us if you meet that criteria.

This roundtable is intended for the senior-most Member Experience executive at your credit union. However, we know each credit union is unique. Titles are different and due to varying roles and responsibilities it might make more sense for someone else to attend. If you are unsure who should attend from your credit union, contact us.

Due to the popularity of these events, we ask that you only register one person from your credit union. We are happy to add others to the waitlist and we will let you know a few months before the event if a seat is available.

If you have questions about your eligibility or our waitlist, please contact [email protected].

Schedule Of Events

Monday, September 11
5:30 PM: Happy hour and introductions at TBD
6:30 PM: Dinner at TBD

Tuesday, September 12
8:00 AM: Breakfast
8:30 AM: Member Experience Roundtable
12:00 PM: Lunch
3:00 PM: Roundtable wraps




Nearby Hotel Options

Our Roundtable will take place at Callahan & Associates' Washington, DC office located at 1001 Connecticut Ave NW, Washington, DC (10th Floor).

Listed below are a few hotel recommendations within close distance to our office with some variation in terms of pricing to accommodate different budgets. Please note each individual attendee is responsible for booking their own hotel room at their hotel of choice, from the list below or any other preferred option. The room rates noted below are average nightly rates and may fluctuate depending on demand.

  • The Darcy Hotel located at 1515 Rhode Island Ave NW, Washington, DC 20005. Average nightly rate is $259/night. Distance to Callahan & Associates' office is 0.5 miles (11 min walk).     
  • AC Hotel Washington DC Downtown located at 1112 19th Street NW, Washington, DC 20036. Average nightly rate is $489/night. Distance to Callahan & Associates' office is 0.4 miles (4 minute walk).
  • The Mayflower Hotel, Autograph Collection located at 1127 Connecticut Ave NW, Washington, DC 20036. Average nightly rate is $489/night. Distance to Callahan & Associates' office is 0.1 mile (3 minute walk).
Meet The Team
Alex Gekas (VP, Marketing & Media)
Alix Patterson (Chief Experience Officer)