How To Eliminate Fees And Improve The Member Experience

WEBINAR: Thursday, April 6 at 2:00 PM ET

Can't join us on the 6th at 2:00 PM? No problem. Fill out the form and we'll send you the link to access the recorded event, once it is available.

Webinar Details

Credit unions have a mission; one that makes them very different than for-profit financial institutions. In order to understand and interpret their performance, credit unions need more than just financial data: they need to be able to quantify the value that they return to members.

That’s where Callahan’s Return Of The Member (ROM) score comes in. ROM is a holistic scoring system that looks beyond the traditional metrics used by the NCUA to provide a more accurate and actionable assessment of member value by measuring all aspects of a member’s relationship with a credit union through three categories: Return To The Savers, Return To The Borrowers, and Member Service Usage.

Join us on Thursday, April 6th to learn more about Callahan’s ROM metric and which credit unions return the most value as of the fourth quarter.

During this webinar, you’ll learn:

• What is ROM?
• How is ROM calculated?
• Why should credit unions care about ROM?
• Which credit unions are leading the pack in ROM?

After joining this webinar, all attendees will receive their credit union’s ROM score versus a standard asset-based peer group as a thank you. This offer is only valid for attendees of the live event. To register for the live event, click here.

This is a free event.

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Callahan & Associates, Inc. | 1001 Connecticut Ave NW, Suite 1001, Washington, DC 20036
callahan.com | creditunions.com | [email protected] | 800.446.7453